Our pieces are made in gold plated stainless steel. Protect your layer of gold and extend its shine by regularly cleaning each piece & avoiding substances that are not PH neutral. To keep your pieces in crisp & original condition, remove before any sweaty activities. Avoid contact with perfume, hairspray, body lotions and cleaning products. As much as you’d love to wear them in the pool, in the ocean or even in the shower, avoiding chlorine, freshwater and saltwater is recommended. Keep them away from moisture, extreme heat and direct sunlight. Keep them in a safe and dry place preferably the Luisa pouch that comes with your jewellery to help avoid breakage, scratching or tangling.


BPI or Unionbank online transfer, Gcash, Paypal

After making a payment, send us a copy of your receipt via shopluisajewellery@gmail.com then we’ll reply with a confirmation.


Via Gogo express— Within Metro Manila : 1-2 business days after payment

Via LBC — Within Metro Manila & Provincial: 2-3 business days after payment

Via DHL — International shipping: time frame would depend on the country

*Any duties and taxes assessed by customs are the responsibility of the customer.*

We do same day via Lalamove or Grab express (Address of Origin: Sheridan North Tower, Mandaluyong) upon request!

We can provide you with tracking information once package has been sent. But if you are having difficulties contacting the courier, please send us an email at shopluisajewellery@gmail.com so we can help you follow up on it.



All orders made will be considered final once order has been submitted. We will not provide a refund if you change your mind about your purchase. We will not be responsible for items that are lost during shipping.